T&Cs

FABRIC COMPOSITION 

Pillow Slipcover - 100% Cotton 

Pillow Inner - 100% Polyester

 

CARE INSTRUCTIONS 

No special equipment required. Wash slipcover separately.

SLIPCOVER: 
Machine wash using mild detergent, delicate cycle, 30°C (65°F - 85°F). 

Only non-chlorine bleach when needed. Tumble dry low on delicate cycle. 

Cool iron as needed. 

Do not dry clean. 

See different instructions on pillow care label.

PILLOW: 

Front load washing machine is recommended. Machine wash using mild liquid detergent, delicate cycle, 30°C (65°F - 85°F). 

Only non-chlorine bleach when needed. 

Tumble dry low on delicate cycle. 

While drying pillow, throw a sneaker or tennis ball (wrapped in a pillow case) in the dryer to help the pillow keep its shape. 

Do not iron. 

Do not dry clean.

 

LEADTIME 

Our Plonky Donkeys are made to order and require an additional 5-7 business days.

 

RETURN POLICY

If you are not happy with the product and wish to return it, this can be done within 7 days provided that it has not been used, returned in the same packaging and is in a resalable condition.

The cost to return the item to our warehouse is for the client’s account.

Refunds will be processed within 10 working days once we have received the item, and the above criteria has been met.